Question 1

How many hdmi outlets does it have? does it have audio and video componets?

Accepted Answer

Hi Shirley,

Thanks for your inquiry. There are 4 (4 side) HDMI inputs to this KD-55X80K. The X80K doesn't have component video input. However, you can connect your Audio/Video devices to the VIDEO IN port of this TV. Just make sure to use an Analog Extension Cable (4 pole mini-plug RCA conversion cable) (not supplied).

To know more about what exact cable to use and inputs available for the TV, please visit our Sony Support website to download the Help Guide or Setup Guide regarding this product. Hope this helps!

Regards,
Jess

Question 2

His this tv compliant with pal/secam systems ? can it work with 220 v ?

Accepted Answer

Hi Jean-Claude, Unfortunately, no. Those are international standards that are not supported on this TV. It is compatible with NTSC standards. However, fortunately, this TV is rated for 110-220V, so can be used internationally with an appropriate power plug adapter. I hope this helps! Jay

Question 3

Sound quality?

Accepted Answer

Sound quality is very good for a flat screen.  We have an A8h 65 inch OLED in the living room.  Sound quality on that one was not good so we added a sound bar.  On the X80k no sound bar was needed.  Dialog and sound comes through clearly.  I am impressed.

Question 4

tv keeps turning off by itself.  i have changed the power setting to off.  this seems to occur every 15 minutes.  how to fix?

Accepted Answer

Hi Kareemah, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your SONY unit that keeps turning off by itself. This is not the experience we want you to have. Let's isolate the issue by following these steps:

-Please check the Daydream or Screen saver settings.
-Please set the Sleep timer, Idle TV standby, and Auto shut-off to off.
-Please disconnect all external devices from the TV (USB, LAN connection, HDMI® connection, Antenna, etc.) except the power cord and turn the TV on. If the TV turns on and stays on, reconnect the devices one at a time until you find the device that's causing the issue.

Should you need further assistance, please visit the Sony support site. Unfortunately, due to the current Amazon phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on [Product Type] and from there you'll see different ways to reach us. Hope this helps. ~Earl

Brand Name	Sony
Item Weight	37.2 pounds
Product Dimensions	48.63 x 13.38 x 30.88 inches
Item model number	KD55X80K
Color Name	Black
Special Features	Intelligent Voice Recognition
Speaker Type	Bass Reflex Speaker X-Balanced Speaker
Item Weight	16.9 Kilograms
Standing screen display size	55 Inches
Aspect Ratio	16:9
Voltage	220 Volts
Wattage	26 watts

Sony 55 Inch 4K Ultra HD TV X80K Series: LED Smart Google TV with Dolby Vision HDR KD55X80K- Latest Model, Black

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